Support for
what comes next.
Existing customer?
For help with a licensed product or release, use the support contact in your agreement. If you need help finding the right route, contact the Garmo team with your product name, release version and a brief, non-confidential description of the issue.
The online customer workspace is not open on this website yet. Please do not send sensitive design files, credentials or proprietary source code through the public form.
Exploring an integration?
Use a product-specific inquiry to describe your application, environment, intended release and technical questions. Sensitive design files should be shared through an agreed controlled channel, not pasted into a public form.
Support commitments
Response targets, supported environments, update rights and escalation arrangements are set by your agreement. The public website does not advertise an uncontracted service-level guarantee.